legal

Refund Policy

Last updated: August 2026

Unreal Studios purchases

Scripts and mods are sold and fulfilled through Tebex, which handles refund requests under its own terms. Digital products are generally non-refundable once delivered/downloaded, except where the product doesn't work as described — contact the URS Discord first so we can try to fix it before you request a refund.

Client work (Rustix Development)

Refunds for setup, infrastructure, or development work are handled per the agreement made directly with the client before work begins — there's no blanket policy since every project is scoped differently.

Chargebacks

Filing a chargeback instead of contacting support first will get you removed from the network and blocked from future purchases — talk to us, we'd rather sort it out directly.